Abstracta products are warranted against failure to defects in materials or workmanship effective from the date of invoice for the durations specified below. Connectors, tubes and accessories are warranted for one (1) year.
Shelving is not warranted against scratches or breakage after the product has been received. Lighting fixtures (excluding light bulbs) are warranted for six months.
Warranty protection is voided when product is used or installed in any manner contrary to Abstracta specifications and/or instructions or when product is altered or modified in any way. Defective product covered by warranty may need to be returned to Abstracta, at owner’s expense, for inspection and warranty certification.
A Return Merchandise Authorization number must be obtained from Customer Service prior to returning any product or warranty will be voided.
Defective product will be repaired or replaced, at Abstracta’s discretion, and returned to the customer via standard UPS Ground transportation, at Abstracta’s expense.